Introduction

This Privacy Policy describes how Tathagat Edtech Private Limited and its affiliates (collectively referred to as "we", "our", or "us") collect, use, share, protect or otherwise process your personal data through our website www.skillacademyonwheels.com (the "Platform"). Certain sections of the Platform may be accessible without registration. The Platform is only intended for use within India, and your data will be processed and stored in India.
By using the Platform or providing your information, you agree to be governed by this Privacy Policy, our Terms of Use, and Indian laws including those relating to data protection. If you do not agree, please refrain from using the Platform.

Data Collection

We collect personal data when you interact with the Platform or use our services. This may include: name, date of birth, address, contact details, email ID, and identity/address proof documents. With your consent, we may also collect sensitive personal data like financial information (e.g., credit/debit card, bank details) or biometric data (e.g., facial recognition features). You may choose not to provide certain information, but this may limit access to some services. We also track usage behavior, preferences, and transaction data, either directly or through third-party platforms governed by their own privacy policies.

Usage of Data

Your data is used to provide and enhance our services, fulfill orders, customize your experience, detect fraud, resolve disputes, conduct research and analysis, inform you of offers, and enforce policies. You may opt out of marketing communications. Certain services may be affected if permissions are not granted.

Data Sharing

We may share data with group entities, affiliates, service providers, logistics partners, and payment gateways. These entities may use the data for marketing unless you opt out. Disclosure may occur for legal compliance or in response to valid legal requests. We may also share data with authorities in good faith where necessary to protect legal rights or public safety.

Security Measures

We use reasonable security practices to protect your data. Information transmission over the internet has inherent risks. Users are advised to protect their account credentials. We are not liable for breaches arising from user negligence or beyond our control.

Data Retention and Deletion

You may delete your account through your profile settings or by contacting us. Pending requests or unresolved issues may delay deletion. We retain data no longer than necessary or as legally required. Anonymized data may be retained for research and analytical purposes.

Your Rights

You may access, rectify, or update your data via your profile settings. You may withdraw consent by writing to our Grievance Officer. Please mention “Withdrawal of consent for processing personal data” in your request. Withdrawal will apply prospectively, and may impact access to certain services.

Policy Updates

We may revise this Privacy Policy periodically. Material changes will be notified as required by applicable law. Please review this document regularly.

Grievance Officer

Name: Anubhav Lal
Designation: Director
Company: Tathagat Edtech Pvt. Ltd.
Address: Lal Ratan, Jagdeo Nagar Colony, PO- Danapur Cantt, Patna, Bihar
Mobile: 9560058067
Availability: Monday - Friday (11:00 AM to 5:00 PM)